1. Information We Collect
When you visit our website or contact us, we may collect the following information:
- Information you provide directly — name, email address, phone number, company name, budget range, and project details submitted through our contact forms, lead-generation modal, or WhatsApp messages.
- Automatically collected information — IP address, browser type, device type, operating system, referring URL, pages visited, and time spent on each page.
- Cookies and similar technologies — small files stored on your device that help us remember your preferences and analyse traffic patterns.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your enquiries and provide quotes for our services.
- To deliver, maintain, and improve our website and services.
- To send project updates, invoices, and service-related communications.
- To analyse website usage and improve user experience.
- To comply with legal obligations under applicable Indian laws.
We will never sell, rent, or trade your personal information to third parties for marketing purposes.
3. Third-Party Services We Use
To operate this website and deliver our services, we rely on the following third-party providers. Each has its own privacy policy governing how it handles data.
- Web3Forms — handles secure form submissions from our Contact page and lead-generation modal.
- WhatsApp (Meta) — used for direct chat between you and our team when you choose to message us.
- Google Analytics / Google Search Console — anonymous aggregate traffic and search-performance data.
- Vercel — our hosting provider; serves the website and may log request metadata for security and performance.
5. Data Retention
We retain personal information only for as long as necessary to fulfil the purpose for which it was collected, to comply with our legal obligations, or to resolve disputes. Project-related correspondence is typically retained for the duration of the engagement plus 24 months.
6. Your Rights
Under India's Digital Personal Data Protection Act, 2023 (and similar laws in other jurisdictions), you have the following rights regarding your personal data:
- The right to access the personal data we hold about you.
- The right to request correction of inaccurate or incomplete data.
- The right to request deletion of your personal data.
- The right to withdraw consent at any time.
- The right to lodge a complaint with the appropriate Data Protection Authority.
To exercise any of these rights, contact us at support@velhugloble.site.
7. Data Security
We implement industry-standard security measures including HTTPS/TLS encryption, secure form submission, access controls, and limited data retention. However, no method of internet transmission or electronic storage is 100% secure.
8. Children's Privacy
Our services are not directed to children under 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.
9. International Users
Velhu Global Solutions Pvt. Ltd. is based in Noida, Delhi NCR, India. If you access our website from outside India, please be aware that your information will be transferred to, stored, and processed in India where our servers and core business operations are located.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated version on this page and revise the “Last updated” date at the top. Continued use of the site after changes constitutes acceptance of the revised policy.
11. Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, please reach out:
- Email: support@velhugloble.site
- Phone / WhatsApp: +91 75228 14847
- Address: IT Hub, Sector 62, Noida, Uttar Pradesh — 201309, India